Frequently Asked Questions

Do I have to give my name and address if I make a complaint to Animal Control?

No. It is helpful to officers to have this information so they can check with the complainant if they need further details, but it is not required.

If I find a stray animal, what do I do?

Call the Animal Control Office immediately. County ordinance states that keeping the animal for more than five days gives you responsibility for that animal.

If I have found a lost pet and the owner does not call, can I keep it?

Yes, if the owner has not been in contact with you after five days.

What do I do if I am bitten by an animal?

Wash the wound immediately then go straight to the hospital and let the doctor do a bite report. Contact the Jackson County Health Department or the Animal Control Office afterwards. Note: If the animal must be destroyed, do not destroy the head.

If an animal bites someone, where must the animal be quarantined and who makes this decision?

The decision as to where the animal will be quarantined belongs to the Animal Control Officer. Typically, if the animal has a current rabies vaccination, it can be quarantined inside the owner's home. Without a current rabies vaccination, the animal must be quarantined at the shelter.

How long is quarantine?

Quarantine lasts for ten days, in either our boarding facility or the owner's home.

Does my animal have to quarantined at the shelter?

No, only if the animal does not have a current rabies vaccination is the animal required to be kept at the Animal Control boarding facility.

I have a problem with stray or feral cats. What can I do?

The Animal Control Department can set out traps for you. These are live traps that do not harm the animal. Traps are set out Monday- Thursday (not on holidays or weekends). For the safety of the animal, traps are not set out during heat or frost advisories.

Does Animal Control pick up personal pets?

Yes, but we have to charge what the shelter charges us, which is the boarding fee plus $25.00.

What is a microchip, and why should all pets have one?

A microchip is a small identification device about the size of a grain of rice that is implanted just under the skin at the base of the neck. Animal Control agencies or shelters who might take possession of a stray animal can scan the animal with a hand-held scanner to help locate the animal's owners. It is another avenue to reunite owners with their pets.

Can I give my pet a rabies vaccination myself?

No, Florida state law requires that a rabies vaccination be administered by a licensed veterinarian and a copy of the vaccination certificate be forwarded to the appropriate animal control agency.

Why does my animal have to vaccinated by a licensed veterinarian?

It is required by the State of Florida to be sure it was given to the correct animal with a certificate.

end faq

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